Employment Positions

Guest Services Associate

Position: Guest Service Representative

Department: Guest Services
Full or Part Time: Part Time
Reports to: Guest Services Manager
Starting Compensation: $10.50/hour


Summary:

This position is responsible for acting as Ushers, Ticket Takers and general Customer Service for events and day to day operations. Primarily evening hours during events, with occasional day shifts. Must be at least 18 years old to apply.

Essential Duties and Responsibilities:

• When assigned as a Ticket Taker, responsible for collecting admission tickets and passes from patrons.
• When assigned as an Usher, responsible for checking tickets, making sure guests are in the proper section, seat or suite; assisting patrons to find their seats and to answer questions. Ushers also may help
resolve questions regarding proper seating or patron behavior.
• Assist all other departments whenever possible. We want team players!
• Other duties as assigned

Qualifications:

• High School diploma or equivalent is preferred.
• Prefer 1 year experience in customer service.
• Ability to work effectively with the public and co-workers.
• Must be able to work long, flexible hours including evenings, weekends, and holidays.
• Must be able to stand for a long period of time.
• Must be a self starter and possess good verbal and written communication skills.
• Ability to lift or carry up to 25 pounds or push Guests in a wheelchair.
• Ability and willingness to handle tough, high pressure situations while remaining calm and professional.
• Must have valid Driver’s license.

How to Apply:

Apply below or drop of completed employment applications at the PVEC security office during business hours (Mon - Fri 10am - 5pm).

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TESTIMONIALS

  • Great location for PBR! I have been going for 3 years now with my family. Perfect stadium for pretty much any seat.
    Tiffany W.
  • Very nice and cool.
    Al G.
  • Fun basketball experience.
    Valerie M.
  • Great place to have fun.
    Nikki A.
  • They held a dinner event in the arena. It was different and quite special to have it in an unusual place.
    Benjamin B.